FAQs
1. Are you a factory or trade company?
We are a factory of bathroom vanity, mirrors, and faucets, and at the same time, we help our clients source bathroom accessories. Our factory was established in 2007.
2. Can I visit your factory?
Of course, welcome to visit us, you can send your schedule to our sales, and we can arrange to pick up service.
3. How to get a sample?
Yes, we can provide you with a sample according to your requirements, it often takes 15 days to prepare the sample. Sample costs is about $150-$1000.
4. How about the payment terms?
A3: T/T, L/C, D/P, D/A
5. What’s the leading time?
- -Sample order: within 15 days
- -20GP container: 25-35 days
- -40HQ container: 30-45 days
6. What value-added services does NICEMOCO provide?
We provide Free product design, Free stock, Free CAD drawings, Free artwork design of packing, and Free QC&QA report same as the 3rd party inspection of each PO. Containers booking and loading and document preparation are professional with free.
7. Can you accept OEM service?
Yes, we can provide OEM& ODM service. We can manufacture the sanitary wares according to your brand and drawing.
8. What’s the warranty period of your product?
2 years of warranty support
9. What’s your MOQ?
5pcs
10. What is your output capacity?
50 containers monthly.
11. Can you develop a new product for us?
Yes, pls contact our sales for further discussion.
12. What kind of package for protection products?
5-layer brown Cartons with the solid package.
13. Can I put my logo on the product?
Yes, it’s welcome.
14. Do you have a product price list?
Yes, we have it, you can contact our sales to get it.
15. How about your after-sales service?
Free replacement of new one during 2 2-year warranty including the shipping cost.
16. Do you recruit distributors?
Yes, please contact us, we can talk more deeply about cooperation if you are interested.
17. Do your products support third-party testing, such as SGS?
Yes, we already approved the SGS audit, and we can support the other 3rd party testing it, like the TUV audit. and we can provide 3rd party inspection report
18. How does Nicemoco ensure the product quality?
We follow strict quality control standards, including the ISO9001:2008 International Quality System Authentication. Besides, Nicemoco has 8 workers in our QC & QA department, all the sanitary wares will be processed 6 times, and steps of quality checking;
- Raw materials checking while in the warehouse.
- Random checking while producing with each step.
- Fully checking before packing
- Random checking in the finished goods warehouse.
- 5 Fully checking before loading the container and making final inspection reports for customers.
If everything is ok, we will provide loading details updated vessel information, and ETA.
19. What are the certificates for the products?
ISO9001, ISO14001, CE, FSC, BSCI
20. Do you have any experience with hotels, apartments, shopping centers, or large public place projects?
Yes, we have severed many projects, please contact our sales to get the client cases. Our production capacity can meet any customer’s demand.
21. What is the customs HS code of the product?
The HS Code is 9403609990